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FAQs
Please go to My profile -> My Orders ->View details -> Shipment
Please submit a Service Request from Help & Support
Our working hours are 08AM to 05PM EST (Monday-Friday) We will be closed on the following holidays in 2025:
Jan | New Year’s Day | Wednesday, January 1st |
Martin Luther King’s Day | Monday, January 20th | |
February | President’s Day | Monday, February 17th |
May | Friday Before Memorial Day | Friday, May 23rd |
Memorial Day | Monday, May 26th | |
Jun | Juneteenth | Thursday, June 19th |
Jul | Independence Day | Friday, July 4th |
Sep | Labour Day | Monday, September 1st |
Oct | Diwali | Monday, Octomber 20th |
Nov | Thanksgiving Day | Thursday, November 27th |
Day After Thanksgiving Day | Friday, November 28th | |
Dec | Christmas Day | Thursday, December 25th |

Service Request
Raise any a request such as damage / shortage / returns / product and general inquires


Customer Care: | customercare@drreddys.com |
Techical Support: | Direct@drreddys.com |
Medical Inquires: | medinfo@drreddys.com |

Customer Care: | customercare@drreddys.com |
Adverse Events/Side Effects: | +1 888-375-3784 |
Returns: | +1 800-967-5952 |
Working hours - 08:00AM to 05:00PM EST (Monday - Friday)