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FAQs
Please go to My profile -> My Orders ->View details -> Shipment
Please submit a Service Request from Help & Support
Our working hours are 08AM to 05PM EST (Monday-Friday) We will be closed on the following holidays in 2023:
| Jan | New Year’s Day (Observed) | Monday, January 2nd |
| Feb | President’s Day | Monday, February 20th |
| Apr | Good Friday | Friday, April 7th |
| May | Memorial Day | Monday, May 29th |
| Jul | Day Before Independence Day | Monday, July 3rd |
| Jul | Independence Day | Tuesday, July 4th |
| Sep | Labour Day | Monday, September 4th |
| Nov | Thanksgiving Day | Thursday, November 23rd |
| Day After Thanksgiving Day | Friday, November 24th | |
| Dec | Christmas Day | Monday, December 25th |
Note : Canada, Princeton, and India based employees will observe different holiday schedules.
Service Request
Raise any a request such as damage / shortage / returns / product and general inquires
| Customer Care: | customercare@drreddys.com |
| Techical Support: | Direct@drreddys.com |
| Medical Inquires: | medinfo@drreddys.com |
| Customer Care: | customercare@drreddys.com |
| Adverse Events/Side Effects: | +1 888-375-3784 |
| Returns: | +1 800-967-5952 |
Working hours - 08:00AM to 05:00PM EST (Monday - Friday)