Help & Support

How can we help you?

FAQs

Please go to My profile -> My Orders ->View details -> Shipment

Please submit a Service Request from Help & Support

Our working hours are 08AM to 05PM EST (Monday-Friday) We will be closed on the following holidays in 2022:

Jan Company Observed Holiday Monday, January 3rd
Apr Good Friday Friday, April 15th
May Memorial Day Monday, May 30th
Jul Independence Day Observed Monday, July 4th
Sep Labour Day Monday, September 5th
Nov Diwali Monday, October 24th
Thanksgiving Day Thursday, November 24th
Day After Thanksgiving Day Friday, November 25th
Dec Christmas Eve Friday, December 23rd
Christmas Day Observed Monday, December 26th

Note : Canada, Princeton, and India based employees will observe different holiday schedules.

Service Request

Raise any a request such as damage / shortage / returns / product and general inquires

Raise a request 

Customer Care: customercare@drreddys.com
Techical Support: Direct@drreddys.com
Medical Inquires: medinfo@drreddys.com
Customer Care: +1 866-733-3952
Adverse Events/Side Effects: +1 888-375-3784
Returns: +1 800-967-5952

Working hours - 08:00AM to 05:00PM EST (Monday - Friday)