Help & Support

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Please go to My profile -> My Orders ->View details -> Shipment

Please submit a Service Request from Help & Support

Our working hours are 08AM to 05PM EST (Monday-Friday) We will be closed on the following holidays in 2023:

Jan New Year’s Day (Observed) Monday, January 2nd
Feb President’s Day Monday, February 20th
Apr Good Friday Friday, April 7th
May Memorial Day Monday, May 29th
Jul Day Before Independence Day Monday, July 3rd
Jul Independence Day Tuesday, July 4th
Sep Labour Day Monday, September 4th
Nov Thanksgiving Day Thursday, November 23rd
Day After Thanksgiving Day Friday, November 24th
Dec Christmas Day Monday, December 25th

Note : Canada, Princeton, and India based employees will observe different holiday schedules.

Service Request

Raise any a request such as damage / shortage / returns / product and general inquires

Raise a request 

Customer Care:
Techical Support:
Medical Inquires:
Customer Care:
Adverse Events/Side Effects: +1 888-375-3784
Returns: +1 800-967-5952

Working hours - 08:00AM to 05:00PM EST (Monday - Friday)