How can we help you?
FAQs
Please go to My profile -> My Orders ->View details -> Shipment
Please submit a Service Request from Help & Support
Our working hours are 08AM to 05PM EST (Monday-Friday) We will be closed on the following holidays in 2025:
| Jan | New Year’s Day | Wednesday, January 1st |
| Martin Luther King’s Day | Monday, January 20th | |
| February | President’s Day | Monday, February 17th |
| May | Friday Before Memorial Day | Friday, May 23rd |
| Memorial Day | Monday, May 26th | |
| Jun | Juneteenth | Thursday, June 19th |
| Jul | Independence Day | Friday, July 4th |
| Sep | Labour Day | Monday, September 1st |
| Oct | Diwali | Monday, Octomber 20th |
| Nov | Thanksgiving Day | Thursday, November 27th |
| Day After Thanksgiving Day | Friday, November 28th | |
| Dec | Christmas Day | Thursday, December 25th |
Service Request
Raise any a request such as damage / shortage / returns / product and general inquires
| Customer Care: | customercare@drreddys.com |
| Techical Support: | Direct@drreddys.com |
| Medical Inquires: | medinfo@drreddys.com |
| Customer Care: | customercare@drreddys.com |
| Adverse Events/Side Effects: | +1 888-375-3784 |
| Returns: | +1 800-967-5952 |
Working hours - 08:00AM to 05:00PM EST (Monday - Friday)